Timing and checkout
Following confirmed payment, preparation normally takes 2–4 business days; holidays, promotions, or peak demand may extend this to 5. Transit is additional. Standard U.S. delivery to supported destinations generally takes 10–15 business days after dispatch, without guaranteed arrival dates. Destination, carriers, customs, weather, seasonal volume, and other transport conditions can affect timing. Checkout shows methods and charges before payment.
Dispatch and tracking
Inventory, product location, and destination determine fulfillment from our facilities or partners; dispatch may differ from the registered address. Available tracking normally arrives by email or the order-tracking method after dispatch. Allow time for carrier updates. Inventory/location may require separate parcels with separate tracking.
Delivery problems
For prolonged tracking inactivity, unusual delays, or suspected loss, email your order number and available tracking. We review shipment details and coordinate with carriers/fulfillment partners where appropriate. If marked delivered, check mailboxes, delivery areas, reception, household members, neighbors, and carrier notices first; contact us if still missing.
Address accuracy
Provide complete, correct delivery details. Report errors promptly; amendments cannot be guaranteed after fulfillment or shipping begins.
Business information
Brand: xezqor
Operating company: Guilin Xingchen Culture Media Co., Ltd.
Business address: Room 219, 2nd Floor, Heping Village Committee Complex, Nos. 11 and 13 Huancheng South 1st Road, Qixing District, Guilin, Guangxi, China
Website: xezqor.com
Email: service@xezqor.com
xezqor is owned and operated by Guilin Xingchen Culture Media Co., Ltd.